Icon of Empowering E-Commerce Customer Service with AIYuma AI

Yuma AI - Empowering E-Commerce Customer Service with AI

Yuma AI empowers Shopify merchants with automated AI customer service, boosting agent productivity while slashing costs.

Subcategories:E-commerce Assistant

Yuma AI Product Information

What is Yuma AI?

Backed by YCombinator and designed for ecommerce businesses, Yuma AI is an intelligent automation platform empowering Shopify merchants to enhance customer service, increase agent productivity, and reduce operating costs through AI-driven solutions. With features such as pre-trained ecommerce knowledge, intelligent automation, brand-aware responses, and seamless integration across various customer channels, Yuma AI offers scalable and efficient support for a seamless customer journey, from pre-sales to post-purchase queries and interactions.

How to Use Yuma AI?

Install Yuma AI for immediate access to affordable AI-powered customer service automation, enabling true automation and delivering immediate ROI for your business.

Core Features of Yuma AI

  • Pre-trained E-commerce Knowledge
  • Brand-Aware Automated Messages
  • Autonomous Actions and Processes
  • Productivity Tools for Agents
  • Omnichannel Support
  • Seamless Shopify Integration

Use Cases of Yuma AI

  • Pre-sales Inquiries
  • Order & Payment Management
  • Subscription Queries
  • Feedback & Reviews
  • Post-sales Technical Support
  • Social Media Interactions
  • Refunds, Returns & Exchanges
  • Shipping & Deliveries

FAQ about Yuma AI

What support channels does Yuma AI cover?

Yuma AI supports email, chat, WhatsApp, Facebook, Instagram, and reviews, providing omnichannel support for seamless customer interactions across various platforms.

Can Yuma AI integrate with Shopify tools and plugins?

Yes, Yuma AI seamlessly integrates with a range of Shopify tools and plugins, offering a streamlined experience for Shopify merchants.

What is the ROI potential with Yuma AI?

Yuma AI promises to deliver immediate ROI through slashed first response time, automation rates, and increased agent productivity, as evidenced by testimonials and success stories from existing clients.

Yuma AI Badge

Elevate your AiDive Launch with a sleek and customizable badge that complements your site. Choose from three distinct themes (Dark, Light, or Neutral) to perfectly match your website’s style. Easy to embed in your homepage or footer, this badge encourages your community to show their support and boosts engagement effortlessly

How to Install?
Click "Copy embed code" and insert it into the source code of your website’s homepage.
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