Twilio Voice API - Twilio Voice API: Build Scalable and Customizable Voice Experiences
Connect with millions worldwide using the Twilio Voice API, a scalable solution designed for customizable voice experiences and actionable insights from your conversations.
Twilio Voice API Product Information
What is Twilio Voice API?
The Twilio Voice API empowers you to create scalable voice experiences with customizable voice calls, reliable connectivity, and voice intelligence. Enhance understanding of individual customers, identify trends at scale, and demonstrate trust and compliance with voice calling features. From alerts & notifications to interactive voice response (IVR) and call tracking, our Voice API enables a wide range of highly buildable solutions.
How to Use Twilio Voice API?
Sign up for a Twilio account to connect with the Voice API and start building scalable voice experiences. Customize your voice call experience with advanced features like voice recording, speech recognition, and secure, encrypted communications.
Core Features of Twilio Voice API
- Customizable Voice Experience
- Reliable Connectivity
- Voice Intelligence
- Scalable IVR System
- Secure Media & Emergency Calling
Use Cases of Twilio Voice API
- Alerts & Notifications
- Call Tracking
- Embedded Calling
- Global Conferencing
- Masked Calling
FAQ about Twilio Voice API
What is a Voice API?
A Voice API is a tool that enables your web application to make and receive phone calls, connecting to the Public Switched Telephony Network (PSTN) and VoIP applications.
What are common use cases for Twilio Voice API?
Common use cases include automated phone calls for notifications, interactive voice response (IVR) systems, call tracking for ROI measurement, embedded calling for WebRTC-powered voice applications, and global conferencing.
Can Twilio encrypt calls with the Voice API?
Yes. Twilio Voice uses encryption at rest for call recordings and offers Call Recording Encryption for added security.
How does Twilio Voice API pricing work?
Twilio Voice operates on a pay-as-you-go model, where charges are based on call type, duration, and features used.
What voice AI features does Twilio have?
Twilio Voice Intelligence uses AI-powered language operators and call transcription to extract important signals, and the CustomerAI Perception Engine gathers insights from customer calls to enrich customer profiles.
Twilio Voice API Badge
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