TheLoops - Transform Your CX Operations with TheLoops AI Platform
TheLoops is an all-in-one intelligent platform empowering CX teams with actionable insights using prediction and GenAI to enhance productivity.
TheLoops Product Information
What is TheLoops?
Trusted by leading SaaS companies, TheLoops provides real-time predictions, trends, sentiment analysis, and more in a single, user-friendly AI platform. Powered by GenAI, it offers dynamic next best recommended actions, auto-classification, summarization, and mission control for efficient agent performance. The platform features AI-driven quality assurance with coaching, intelligent routing, and knowledge management. TheLoops ensures fast deployment, scalability, and enterprise-grade security, saving up to 500 hours per month for support teams.
How to Use TheLoops?
Connect your data in just one hour, drive insights within a day, and start predicting within a week. TheLoops brings fast deployment, user-friendly experience, scalability, and enterprise-grade security.
Core Features of TheLoops
- Real-time predictions
- GenAI-powered insights
- AutoQA with coaching
- Intelligent routing
- AI-driven knowledge management
- Enterprise-grade security
Use Cases of TheLoops
- Empowering CX teams with actionable insights
- Increasing productivity and efficiency
- Enhancing AI-driven quality assurance
- Improving intelligent routing
- Enhancing knowledge management
FAQ about TheLoops
How long does it take to start using TheLoops?
It takes only 1 hour to connect your data, 1 day to drive insights, and 1 week to start predicting.
Is TheLoops compliant with data security regulations?
TheLoops is SOC 2 Type 2, GDPR, and HIPAA compliant, ensuring enterprise-level security and data protection.
What are the main benefits of TheLoops AI platform?
TheLoops offers fast deployment, real-time predictions, enterprise-grade security, and up to 500 hours saved per month for support teams.
Who are the founders of TheLoops?
TheLoops was founded by Somya Kapoor and Ravi Bulusu, AI experts with extensive experience in machine learning solutions and multiple patents.
How does TheLoops support Trust Service Criteria for Security?
TheLoops meets the AICPA's AT-C 315 Compliance Attestation and is SOC 2 Type 2 compliant, providing enterprise-level security for customer data.
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