Level AI - AI SaaS Platform for Customer Experience Intelligence and Automation
Level AI is an advanced AI platform offering Customer Experience (CX) Intelligence and Automation to empower contact center teams, boost customer satisfaction, and drive business growth.
Level AI Product Information
What is Level AI?
Level AI is a trusted AI platform designed to empower contact center teams and business leaders to revolutionize customer experiences. It offers real-time customer intelligence, automation, and deep insights derived from advanced generative AI technologies. With Level AI, organizations can streamline operations, enhance service quality, and drive impactful business outcomes.
How to Use Level AI?
Transform your customer experience with Level AI's end-to-end contact center platform powered by cutting-edge generative AI. Whether you're looking to automate QA processes, empower your agents, or gain actionable insights from customer interactions, Level AI is your one-stop solution.
Core Features of Level AI
- Real-time customer intelligence and insights
- End-to-end contact center automation
- Empowerment of agents with AI-driven guidance and coaching
- Automated and impartial quality assurance (QA) processes
Use Cases of Level AI
- Enhancing Customer Experience
- Streamlining Customer Operations
- Improving Agent Performance
- Leveraging AI for Business Growth
FAQ about Level AI
What is customer intelligence?
Customer intelligence (CI) refers to the process of collecting, analyzing, and interpreting data about your customers to gain insights into their needs, preferences, and behaviors.
How can customer intelligence benefit my business?
Customer intelligence can personalize customer experiences, identify customer trends, improve product development, and boost customer satisfaction.
What is conversational intelligence?
Conversational intelligence analyzes customer interactions through voice and text channels to gain insights from phone calls, live chats, emails, and social media messages.
What is service automation?
Service automation uses technology to automate manual tasks traditionally performed by customer service agents, like real-time AI assistance, post-call disposition, scoring agent performance, and automated identification of unknown customer pain points.
Level AI Badge
Elevate your AiDive Launch with a sleek and customizable badge that complements your site. Choose from three distinct themes (Dark, Light, or Neutral) to perfectly match your website’s style. Easy to embed in your homepage or footer, this badge encourages your community to show their support and boosts engagement effortlessly
How to Install?Click "Copy embed code" and insert it into the source code of your website’s homepage.
