TextMagic - BUSINESS TEXT MESSAGING SERVICE
An all-in-one solution for business text messaging needs - marketing campaigns, two-way SMS chats, reminders, notifications, and internal staff communication.
TextMagic Product Information
What is TextMagic?
TextMagic is a versatile platform providing powerful features for businesses of all sizes to connect with customers, partners, and staff and ensure quick and reliable communications from a single messaging platform. It offers robust SMS, email, and voice communication channels, with integrations capability with over 1,000 apps without coding skills. The platform enables mass texting, SMS marketing, two-way conversational SMS, and personalized messaging. Additionally, it offers features for building marketing lists, scheduling campaigns, and maintaining compliance in SMS marketing. TextMagic provides tools for managing contacts, choosing business numbers, and enabling two-way texting, MMS, and voice calls. It offers features for seamlessly integrating with other business apps, such as Intercom, Zendesk, Asana, Mailchimp, Slack, Pipedrive, Google Drive, Google Calendar, and others to streamline communication. Furthermore, the platform provides detailed analytics and live reports on SMS campaigns, audit logs, and communication cost statements. It also offers upcoming features for users, teams, collaboration, integration with popular communication channels like WhatsApp, Messenger, and email, as well as email marketing campaigns. The use cases of the business text messaging platform include service and support, marketing and promotions, appointment reminders, internal communication, event management, alerts and notifications, and school and campus updates.
How to Use TextMagic?
To get started, users need to create an account, load prepaid credit, and start sending and receiving texts using the powerful business text messaging service of TextMagic.
Core Features of TextMagic
- Mass texting
- SMS marketing
- Two-way SMS chat
- Automated replies & communication workflows
- Email to SMS
- Smart import for building marketing lists
- Scheduling campaigns
- Compliance management for SMS marketing
- Contact database management
- Choose the right number for business
- Integrations with popular business apps
- Detailed analytics and live reports
- Upcoming features for users, teams, collaboration, and integration with popular communication channels
- Email marketing campaigns
Use Cases of TextMagic
- Service & support
- Marketing & promotions
- Appointment reminders
- Internal communication
- Event management
- Alerts & notifications
- School & campus updates
FAQ about TextMagic
How does Textmagic differentiate from other business texting platforms?
TextMagic is designed for small and medium-sized organizations with a comprehensive suite of tools tailored for business text messaging. It provides all needed features for SMS, email, voice, and internal communications, offering a holistic solution for all texting needs.
How can Textmagic boost my SMS marketing campaigns?
With its advanced mass text messaging features, smart import, and detailed analytics, Textmagic helps in building, sending, and tracking the success of SMS marketing campaigns.
Can I integrate Textmagic with other CRM or marketing tools?
Yes! Textmagic seamlessly integrates with popular CRM and marketing tools via Zapier and offers connections to helpdesk ticketing software and essential apps for multi-channel support and business interactions.
How secure is sending sensitive information via SMS using Textmagic?
Textmagic prioritizes security and ensures the confidentiality and security of all text messages and business communications through state-of-the-art encryption and protocols.
Can I brand my messages to align with my company's identity using Textmagic?
Textmagic allows sending personalized mail-merge SMS campaigns that align perfectly with a brand's voice, using dedicated voice-enabled virtual numbers and verified shortcodes.
How does the two-way SMS chat work in Textmagic?
The two-way SMS chat feature of Textmagic enables businesses to engage in real-time text conversations and voice calls with customers, providing instant support and gathering feedback through the client’s preferred channel.
How easy is it to set up SMS reminders and notifications using Textmagic?
Setting up reminders and notifications is effortless with Textmagic, where users can instantly send reminders, schedule recurring messages, and automate texting drip campaigns.
What kind of support and resources are available for onboarding on Textmagic?
Textmagic provides extensive assistance, training materials, and a dedicated support team to help users through onboarding via phone, live chat, and 24/7 email support.
How can I ensure compliance with the latest industry-wide regulations using Textmagic?
Textmagic is designed to help businesses become and stay compliant with global texting regulations, offering number verification, opt-in and opt-out management, and contact database management.
Can Textmagic boost my SMS marketing campaigns?
With its advanced mass text messaging features, smart import, and detailed analytics, Textmagic helps in building, sending, and tracking the success of SMS marketing campaigns.
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