Netomi - Transforming Customer Experience with AI-Powered Conversational Solutions
Netomi is a leader in Conversational AI platforms, providing industry-leading enterprise-ready AI solutions for transforming customer experience and support processes.
Netomi Product Information
What is Netomi?
Netomi empowers leading global brands to elevate their customer support processes by utilizing their enterprise-ready AI solutions. Leveraging sanctioned generative AI, the platform enables brands to respond to customer queries effectively while ensuring brand safety and security. With a 90% resolution rate and a 50% reduction in support costs, Netomi's AI-driven approach significantly boosts support team capacity, increases customer satisfaction, and decreases resolution time.
How to Use Netomi?
Netomi doesn't require engineering resources for deployment, allowing users to take advantage of its real-time omnichannel intelligence, goal-driven sanctioned generative AI, AI-fed knowledge access, proactive care, and seamless integration with existing business systems for end-to-end resolution.
Core Features of Netomi
- Sanctioned Generative AI
- Real-time omnichannel intelligence
- Goal-driven and sanctioned generative AI
- AI-fed knowledge access
- Proactive, predictive, and preemptive care
- Integration with backend systems for end-to-end resolution
Use Cases of Netomi
- Customer support automation
- Intelligent agent assistance
- Omnichannel communication enhancement
- Proactive care implementation
- Predictive customer engagement
FAQ about Netomi
What types of customer queries can Netomi handle?
Netomi is capable of handling a wide range of customer inquiries, from simple requests to complex issues, utilizing its AI-driven conversational interface.
Is Netomi compliant with data privacy and security standards?
Yes, Netomi is SOC2, GDPR, HIPPA PDPA, and CCPA compliant, with ISO 27001 certification, ensuring robust data privacy and security measures.
Does Netomi offer real-time intelligence across all customer contact channels?
Absolutely, Netomi provides real-time omnichannel intelligence, allowing for seamless interactions across email, chat, messaging, SMS, social, search, and voice channels.
Netomi Badge
Elevate your AiDive Launch with a sleek and customizable badge that complements your site. Choose from three distinct themes (Dark, Light, or Neutral) to perfectly match your website’s style. Easy to embed in your homepage or footer, this badge encourages your community to show their support and boosts engagement effortlessly
How to Install?Click "Copy embed code" and insert it into the source code of your website’s homepage.
