HubSpot Service Hub - Customer Service Software Powered by AI
HubSpot's Service Hub offers customer service software powered by AI to scale support and drive customer retention. With personalized AI-powered support and self-service tools like help desk and knowledge base, it increases CSAT and retention through proactive tools like customer health scores and product usage. It's built on HubSpot's Smart CRM to deliver more complete insights and unify customer-facing teams.
HubSpot Service Hub Product Information
What is HubSpot Service Hub?
Increase customer retention and deliver exceptional value with Service Hub, an AI-powered customer service software that turns the customer experience from a cost center to a revenue driver. It provides tools for scaling support, driving customer retention, and leveraging 360-degree insights to unify customer-facing teams.
How to Use HubSpot Service Hub?
With Service Hub, users can streamline support, provide proactive customer retention, and leverage 360-degree insights for unified customer experiences. It's easy to use, scalable, and designed to empower teams in delivering authentic, personalized service.
Core Features of HubSpot Service Hub
- AI-Powered Support
- Self-Service Tools
- Omni-Channel Help Desk
- Customer Health Scores
- Product Usage Insights
- Smart CRM Integration
Use Cases of HubSpot Service Hub
- Scaling Support
- Proactive Customer Retention
- Unified Customer Experiences
FAQ about HubSpot Service Hub
What is customer service software?
Customer service software is the consolidation point for managing the customer journey. It allows you to manage the onboarding of new customers, collect, organize, and respond to customer support requests, and ensure the growth and satisfaction of your customers.
Can I implement HubSpot’s software without dedicated programmers/developers?
Yes. With automation and contextual guidance built right in, you can get started with Service Hub without involving developers. The offer a wide range of specialized support to help you get the most out of your HubSpot implementation.
Will HubSpot help me and my team get started with the software?
HubSpot provides personalized onboarding plans for Starter, Professional, and Enterprise users, in addition to active community forums, training lessons from HubSpot Academy, and a comprehensive knowledge base.
What makes HubSpot’s customer service software popular?
Service Hub is popular for its power and ease of use, support and help desk features, putting the customer first, seamless integration with marketing and sales, and custom integrations with over 1,500 third-party apps.
Does Service Hub work with Marketing Hub, Sales Hub, Content Hub, and Operations Hub?
Service Hub, Marketing Hub, Sales Hub, Content Hub, and Operations Hub are each part of HubSpot’s customer platform, allowing you to easily track your entire customer journey and provide a superior end-to-end customer experience.
How much time does it take to implement customer service software?
You can get started with Service Hub in minutes, not months, and partner with an for further guidance.
HubSpot Service Hub Badge
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