ContactPigeon - Omnichannel Customer Engagement Platform
ContactPigeon is an award-winning omnichannel customer engagement solution for predictable eCommerce and retail outcomes, offering centralized workflow management, audience targeting, and personalized customer journeys across multiple channels.
ContactPigeon Product Information
What is ContactPigeon?
ContactPigeon simplifies cross-channel campaigns, aids in understanding customer interactions, and enables dynamic audience targeting. It offers pre-built automated eCommerce customer journeys, 100+ customizable templates, specialist support, and AI product recommendations. The platform includes a built-in chatbot designed for retailers and eCommerce to resolve customer issues and automate engagement. With 2-way QR Code patented technology, it gathers data for a 360-degree customer profile and custom campaigns, specifically designed for retail and eCommerce success.
How to Use ContactPigeon?
Simply sign up for a free consultation and get started on tailoring the omnichannel engagement solution to meet your specific business needs.
Core Features of ContactPigeon
- Centralized Workflow Management
- Audience Targeting
- Pre-built Automated Customer Journeys
- AI Product Recommendations
- Built-in Chatbot
- Customer Insights
Use Cases of ContactPigeon
- Ecommerce and Retail Customer Engagement
- Predictive Recommendation Engine
- Dynamic Segmentation
- Unified Customer Profiles
FAQ about ContactPigeon
What is the omnichannel customer experience?
The omnichannel customer experience is the process of unifying separate touchpoints along the customer journey with the aim of providing a seamless connection between the customer and the brand. Every available channel is interconnected, allowing the customer to change from one to the other without creating friction.
What makes ContactPigeon's omnichannel platform unique?
ContactPigeon’s omnichannel platform differs from the competition, as it is specifically designed for the retail and eCommerce industry. The solution maximizes conversions and unifies the customer journey, both online and offline, with its 2-way QR Code patented technology and 360-degree customer profile creation.
Does ContactPigeon comply with GDPR regulations?
Yes, ContactPigeon’s omnichannel platform complies with GDPR regulations. The solution’s features include GDPR-compliant opt-ins, allowing you to create hassle-free campaigns in seconds.
Does ContactPigeon offer support for integration and onboarding?
After signing up with ContactPigeon, a team of account executives and customer success specialists will walk you through the integration process.
How can I learn more about ContactPigeon pricing?
In order to learn more about the ContactPigeon pricing, it is recommended to ask for a custom quote from the Sales Team.
ContactPigeon Badge
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