Helpshift - AI-Powered Customer Support Platform
Enhance your customer support operations with Helpshift's AI-powered platform that combines AI, skilled human specialists, and state-of-the-art technology to deliver exceptional customer experiences.
Helpshift Product Information
What is Helpshift?
Helpshift's AI-powered platform is an omni-channel and cross-platform solution designed to enhance customer experiences by understanding and connecting every step of the customer journey. It offers self-service, conversational support, and ticketing with AI-first, omni-channel, and cross-platform capabilities.
How to Use Helpshift?
Empower your customers with instant answers through Helpshift's AI-powered Help Center, maximize efficiency with AI and automation chatbots, and engage customers seamlessly across platforms with messaging options.
Core Features of Helpshift
- Self-service AI-powered Help Center
- AI chatbots and automation capabilities
- AI-enhanced agent workspace
- Versatile messaging options for seamless customer engagement
Use Cases of Helpshift
- Enhance customer support operations
- Efficient and scalable support processes
- Personalized and seamless customer engagement
FAQ about Helpshift
What are the core features of Helpshift's AI-powered platform?
Helpshift's AI-powered platform offers a self-service Help Center, AI chatbots and automation capabilities, an AI-enhanced agent workspace, and versatile messaging options for seamless customer engagement.
How can Helpshift's platform enhance customer experiences?
Helpshift's platform enhances customer experiences by understanding and connecting every step of the customer journey, providing self-service, conversational support, and ticketing with AI-first, omni-channel, and cross-platform capabilities.
What are the advantages of utilizing AI Chatbots and Automation capabilities from Helpshift?
Utilizing AI Chatbots and Automation capabilities from Helpshift ensures efficient, scalable, and 24/7 support processes, with personalized solutions and reduced time to first response.
Helpshift Badge
Elevate your AiDive Launch with a sleek and customizable badge that complements your site. Choose from three distinct themes (Dark, Light, or Neutral) to perfectly match your website’s style. Easy to embed in your homepage or footer, this badge encourages your community to show their support and boosts engagement effortlessly
How to Install?Click "Copy embed code" and insert it into the source code of your website’s homepage.
