Help Scout - The Simple and Powerful Customer Support Platform
Keep your team in sync with a shared inbox, chat with customers live, and create your own help center — all in one place. Delivering exceptional support requires great people and the right products. Help the team move faster and give customers instant answers with our all-in-one platform.
Help Scout Product Information
What is Help Scout?
Help Scout is an all-in-one customer support platform designed to keep your team synchronized with a shared inbox, live chat functionality, and the capability to create a custom help center. By providing features that empower the team to operate more efficiently and provide immediate responses to customers, Help Scout supports exceptional customer support with a personal touch. Its user-friendly interface allows users to become power users in a day, enabling them to send a first reply in less than an hour and respond to 56% more customer messages in the first year. Customers using Help Scout also report 25% higher CSAT scores than the industry average.
How to Use Help Scout?
The best way to get to know Help Scout is to start a free trial. With a user-friendly interface, learning the platform can be accomplished in less than an hour, and users can become power users in less than a day.
Core Features of Help Scout
- Shared Inbox
- Live Chat
- Custom Help Center
Use Cases of Help Scout
- Customer Support
- Team Communication
- Instant Responses
Help Scout Badge
Elevate your AiDive Launch with a sleek and customizable badge that complements your site. Choose from three distinct themes (Dark, Light, or Neutral) to perfectly match your website’s style. Easy to embed in your homepage or footer, this badge encourages your community to show their support and boosts engagement effortlessly
How to Install?Click "Copy embed code" and insert it into the source code of your website’s homepage.
