echowin - AI Call Answering & Workflow Automation

echowin is an all-in-one AI call answering and workflow automation platform designed to help businesses of all sizes automate their incoming phone calls, enhancing efficiency and customer satisfaction.

The idea for echowin was sparked when our CEO, Kaushal Subedi, saw his mother struggle to manage phone calls at her small business. Realizing the potential of AI to solve this problem, he teamed up with co-founders Ashish Ghimire and Aayush Lamichhane to create a platform that can provide small and medium-sized businesses access to the latest advancements in AI without the complexity.

Unlike generic solutions, echowin offers a customizable base layer and tools that allow businesses to model and automate their existing workflows. Our platform integrates with over 6000+ business applications and supports custom integrations through HTTP Rest API and webhooks. We are functionality first and our engine seamlessly fuses the power of generative AI with the flexibility and control of a flow-based system, making it ideal for business use cases.

echowin boasts a range of features including smart knowledge retrieval, interactive templates, a powerful scenario builder, built-in intelligent CRM, text messaging, smart transfers, call summaries, intelligent solution developer chatbot, and much more. Our platform is designed to easily handle complex workflows and provide a seamless experience for both businesses and their customers. We offer businesses end-to-end solutions for not just call management, but back office business process automation as well.

echowin saves time, lowers expenses, delights customers, and provides better visibility into your call data. Our AI agents ensure no hold times, faster resolution, 24/7 availability, and quick access to information for your callers.

echowin is versatile and can be used by a wide range of industries including but not limited to law firms, property management, parking garages, real estate, retail stores, beauty salons, and more. We also have a product ready for medical practices, pending HIPAA compliance.

Setting up echowin is straightforward, usually taking less than 15 minutes. You will be guided through the intelligent AI-powered onboarding process, and our team is available to assist you at every step. We also offer solutions development packages for custom requirements.

We offer three pricing plans to cater to different business, with white glove service for enterprises. Please check our pricing page on our website for the latest prices. We also offer custom pricing for large enterprises and businesses with unique requirements.

Yes, echowin integrates with over 6000+ business applications through Zapier and supports custom integrations via HTTP Rest API and webhooks, ensuring seamless connectivity with your existing systems.

Let us know the type of your business below to get personalized insights into how we can help you.