Doks.ai - Conversational AI Chatbot for Your Site, FAQs & Docs
Empower your users and reduce support costs with an AI-powered chatbot that provides self-service options and seamlessly integrates into your website or documentation.
Doks.ai Product Information
What is Doks.ai?
Doks.ai is an AI support chatbot that can be seamlessly integrated into your website or documentation to provide customized answers to user queries. It reduces support ticket volume, provides multilingual support, and offers a free trial. Doks.ai enables users to train the chatbot on their own data sources, personalize the chatbot to match their brand, and easily embed it into their website. With its white-label option and lead forms customization, Doks.ai provides a comprehensive solution for businesses to enhance user experience and streamline communication.
How to Use Doks.ai?
To embed the chatbot, you need to sign up, connect the preferred sources, train the bot, and then click on the 'Embed' section inside the dashboard to copy-paste the script code into the head of your website.
Core Features of Doks.ai
- Self-service AI Chatbot
- Training on Own Data Sources
- Multilingual Support
- Embeddable
- Customizable Branding
- Lead Forms Customization
Use Cases of Doks.ai
- Customer Support
- Lead Generation
- Content Delivery
- E-commerce
- Streamlining communication
FAQ about Doks.ai
What is Doks.ai?
Doks.ai is an AI support chatbot that lets you seamlessly integrate it into your website or documentation in order to provide customized answers to user queries.
How Doks.ai can help reduce support ticket volume?
Doks.ai chatbot addresses the questions of your users in real time enhancing user satisfaction and reducing the burden on your customer support team. It can handle 40-70% of support tickets autonomously, freeing up support reps for more complex issues.
What type of data is required to create my chatbot?
To create a chatbot for your website or knowledge-base using Doks.ai, you can enter your website URLs, XML-Sitemap, or paste text or document containing the information you want your chatbot to know and be able to answer questions.
Is there a free trial?
Yes, there is a free trial available on Doks.ai where you can try the product for 7 days, create one chatbot, and access 20 message credits, 400,000 characters, and 1 lead form.
What all languages are supported by Doks.ai chatbot?
Doks.ai chatbot has multilingual support, responding in the language of the user's question by default.
How do I add the chatbot to my website?
To embed the chatbot, sign up, connect the preferred sources, train the bot, and then copy-paste the script code from the 'Embed' section inside the dashboard into the head of your website.
Is there a white-label option available for Doks.ai?
Yes, Doks.ai offers a white-label option for our customers who want to embed their chatbot on their website without displaying the Doks branding. This option is available on the Enterprise plan.
Is there a free plan for Doks.ai?
Unfortunately, we no longer offer a free plan for Doks.ai. However, we provide a free trial period of 7 days for you to experience the product.
How long does the chatbot take to train?
The training time depends on the size of the data provided. The average training time is usually between 1 to 2 minutes.
Can Doks.ai chatbot be trained on videos which have content within them?
Currently Doks.ai can process and analyze text-based content only, so you will need to transcribe the videos into text format before using Doks.ai to train your chatbot.
Can I customize the look and feel of my chatbot?
Yes, you can customize the look and feel of your chatbot by changing its background, color scheme, logos, widget icon, and avatar. Brand customization is currently available to paid plan users.
Is there a white-label option available for Doks.ai?
Yes, Doks.ai offers a white-label option for our customers who want to embed their chatbot on their website without displaying the Doks branding. This option is available on the Enterprise plan.
Doks.ai Badge
Elevate your AiDive Launch with a sleek and customizable badge that complements your site. Choose from three distinct themes (Dark, Light, or Neutral) to perfectly match your website’s style. Easy to embed in your homepage or footer, this badge encourages your community to show their support and boosts engagement effortlessly
How to Install?Click "Copy embed code" and insert it into the source code of your website’s homepage.
