Brainfish - AI-Powered Customer Self-Service Solution
Brainfish is an advanced Artificial Intelligence (AI) platform designed to empower customers to self-answer their questions instantly.
Brainfish Product Information
What is Brainfish?
With Brainfish, you can expect real-time generated insights into customer concerns, leading to improvements in your knowledgebase content's efficacy. The platform uses bespoke AI technology that learns your content to deliver accurate, personalized answers, reducing support ticket volumes and enhancing overall customer satisfaction.
How to Use Brainfish?
Simply add your content, set up your site, and start answering more of your customers' questions. Brainfish offers powerful real-time translation capabilities, allowing your customers to get answers in their native language, while also enabling seamless integration with various human-support software.
Core Features of Brainfish
- Real-time generated insights
- Personalized answers
- Content health checks
- Internationalization
- Seamless integration with human-support software
Use Cases of Brainfish
- Customer self-service
- Customer sentiment analysis
- Content health checks
- International customer support
FAQ about Brainfish
How does Brainfish work?
Brainfish leverages bespoke AI technology to learn your content and deliver accurate, personalized answers to customer queries instantly.
What language support does Brainfish offer?
Brainfish offers powerful real-time translation capabilities, enabling customers to receive answers in their native language, with support for over 30 languages.
Can Brainfish integrate with other customer support software?
Yes, Brainfish seamlessly integrates with various human-support software such as Zendesk, Intercom, Salesforce, and more, facilitating a next-best-action approach to speak to a support representative when needed.
Brainfish Badge
Elevate your AiDive Launch with a sleek and customizable badge that complements your site. Choose from three distinct themes (Dark, Light, or Neutral) to perfectly match your website’s style. Easy to embed in your homepage or footer, this badge encourages your community to show their support and boosts engagement effortlessly
How to Install?Click "Copy embed code" and insert it into the source code of your website’s homepage.
