Gainsight Product Experience Software - Product Experience Software for Growth and User Engagement

Gainsight Product Experience Software Product Information

What is Gainsight Product Experience Software?

This product experience software provides autonomous feature instrumentation to reveal the best opportunities for growth and path and funnel analysis to shadow user behavior, identify friction points, and mitigate adoption risk. It offers native integrations with CS and CRM to tie product investments to bookings, retention, and expansion. Additionally, it enables scaling onboarding and driving product adoption through easy editing for in-app engagements, native email campaigns, and advanced throttling and prioritization to avoid user fatigue and maximize engagement. Furthermore, it facilitates broader user input and immediate action on feedback with in-app surveys, CES surveys, and CSAT and NPS surveys. The software also ensures up-to-the-second data for better decisions and rapid iteration, with data-freshness measured in seconds, advanced segmentation, and zero performance impact tracking billions of events per day. It supports SAAS, mobile, and desktop environments, offering a single view of your entire portfolio regardless of runtime, and providing support for multiple runtimes, including Native iOS, Android, ReactNative, and Windows-desktop. It also includes deep product usage telemetry that drastically reduces Time-to-Resolution (TTR) and native C# and Java SDKs for custom desktop apps.

How to Use Gainsight Product Experience Software?

To get started with Gainsight's product experience software, simply visit their website and explore the advanced analytics and user engagement solutions to drive growth through your product.

Core Features of Gainsight Product Experience Software

• Autonomous feature instrumentation
• Path and funnel analysis
• Native omni-channel engagement
• Closed-loop feedback system
• Up-to-the-second data freshness
• Support for SAAS, mobile, and desktop environments

Use Cases of Gainsight Product Experience Software

• Driving user engagement
• Scaling onboarding and driving product adoption
• Collecting user feedback at scale
• Data-driven decision-making and rapid iteration
• Unified view of product portfolio across runtimes