Typewise - AI Communication Assistant for Customer Service Excellence
Typewise is an AI-powered communication assistant designed to enhance customer service and sales interactions. It offers AI-assisted response generation, text prediction, message optimization, real-time translation, grammar and spelling check, insights monitoring, and seamless integration with existing CRMs.
Typewise Product Information
What is Typewise?
Typewise empowers customer service teams to deliver top-quality, tailored, and multilingual communication to customers, boosting operational efficiency, customer engagement, and overall satisfaction. By leveraging AI technology, companies can reduce average handling time, improve resolution rates, speed up response times, and achieve a 3-5X ROI. With GDPR compliance, ISO certification, and real-time insights, Typewise ensures personalized and engaging customer interactions while maintaining data privacy and security.
How to Use Typewise?
To get started with Typewise, simply deploy it within 1 to 2 days without the need for extensive IT integration. With its zero-risk pilot, companies can experience the benefits without commitment, backed by compelling success stories showcasing significant improvements in efficiency, operational performance, and personalized customer interactions.
Core Features of Typewise
- AI-assisted response generation with company's tone
- Text prediction and auto-completion
- Real-time translation into 26+ languages
- Grammar and spelling check
- Insights monitoring at company, team, and agent levels
- Seamless integration with existing CRMs
Use Cases of Typewise
- Enhancing customer service and sales interactions
- Improving operational performance and efficiency
- Delivering tailored and multilingual communication
- Real-time monitoring and insights for quality assessment
FAQ about Typewise
What is the deployment time for Typewise?
Typewise can be deployed within 1 to 2 days, requiring minimal IT integration.
Does Typewise ensure data privacy and security?
Yes, Typewise is GDPR compliant, ISO certified, and prioritizes data privacy and security for all communications.
Can Typewise integrate with existing CRMs?
Yes, Typewise seamlessly integrates with existing CRMs to ensure up-to-date and accurate communication.
How does Typewise improve operational efficiency?
Typewise reduces average handling time, enhances resolution rates, and speeds up response times, leading to a 3-5X ROI.
Typewise Badge
Elevate your AiDive Launch with a sleek and customizable badge that complements your site. Choose from three distinct themes (Dark, Light, or Neutral) to perfectly match your website’s style. Easy to embed in your homepage or footer, this badge encourages your community to show their support and boosts engagement effortlessly
How to Install?Click "Copy embed code" and insert it into the source code of your website’s homepage.
