Sapling - AI-Powered Language Model CoPilot for Customer-Facing Teams
Sapling is an AI-powered language model coPilot designed for customer-facing teams to respond faster, improve grammar and language quality, distribute knowledge, gain business insights from conversational data, and provide omnichannel support.
Sapling Product Information
What is Sapling?
Sapling sits on top of CRMs and messaging platforms, providing real-time suggestions to help sales, support, and success teams compose personalized responses more efficiently. It retrieves relevant responses from a team response bank, reducing response and handle time, while improving grammar and language quality. Sapling also distributes knowledge and helps teams gain business insights from conversational data. Its best-in-class omnichannel support is coupled with enterprise security and easy two-click installation.
How to Use Sapling?
Install Sapling with just two clicks to quickly provision agents, instantly improving response times and language quality. Access real-time suggestions to enhance the efficiency of customer-facing teams. Utilize AI-powered autocomplete features to respond faster to customer inquiries across messaging platforms.
Core Features of Sapling
- Real-time response suggestions
- Grammar and language quality improvement
- Knowledge distribution
- Insights from conversational data
- Omnichannel support
- Enterprise security
Use Cases of Sapling
- Enhanced customer inquiry responses
- Efficient knowledge sharing
- Business insights from conversational data
- Enterprise-level security for customer interactions
FAQ about Sapling
How does Sapling improve response times?
Sapling provides AI-powered real-time suggestions, reducing response and handle time.
What security measures does Sapling offer?
Sapling ensures enterprise security with a private cloud, TLS, AES-256 data encryption, and end-user identity management options.
Can Sapling be integrated with popular messaging and CRM platforms?
Yes, Sapling boasts best-in-class omnichannel support, seamlessly integrates with popular tools, and can be deployed with just two clicks.
Sapling Badge
Elevate your AiDive Launch with a sleek and customizable badge that complements your site. Choose from three distinct themes (Dark, Light, or Neutral) to perfectly match your website’s style. Easy to embed in your homepage or footer, this badge encourages your community to show their support and boosts engagement effortlessly
How to Install?Click "Copy embed code" and insert it into the source code of your website’s homepage.
